General Sales Conditions

Payments shall be made in accordance with the terms of the relevant supply contract. In the event of a delay in payments of more than 15 days the Customer will be charged, without notice, with interest at the current rate. In case of deliveries spread over time, the delay in payments, even of a single tranche, will justify SCIC to suspend, ex article 1460 c.c., the processing of orders in progress together with its production, until full payment of the overdue amount will be received.
Pursuant to article 1523 cod.civ., the ownership of the goods is transferred to the Customer with the payment of the last instalment of the respective price and, in any case, provided that the price of the entire delivery has been paid in full. Consequently, if the Client fails to pay an amount exceeding the eighth part of the agreed price, SCIC may choose to terminate the relevant supply contract without notice. In such a case, SCIC will be entitled to receive back the goods already delivered as well as to acquire and retain, by way of compensation, the amount already paid by the Customer. Without prejudice, however, to the any related damage. If SCIC chooses to maintain the supply contract the Customer will lose the benefit of the term and SCIC shall have the right to ask for immediate and full payment of the agreed price.

Delivery terms are indicative only as they may vary depending on the production organization and its internal operational requirements.

Unless otherwise agreed in writing, delivery shall be Ex Works (Franco Stabilimento) lncoterms 2020 SCIC’s premises – Via Cremonese 13S/A. Consequently, SCIC fulfills the obligation by making the goods available at its premises at Via Cremonese 135/A – 43126 Parma. The Client assumes all costs and risks involved in transporting the goods to the final destination. Delivery terms are indicative only. In case the Client fails to collect the goods, or in any case of non-delivery due to causes attributable to the Client, if SCIC decides not to terminate the related supply contract under article 1523 c.c. the Customer will be charged an additional amount equal to 2% of the total value of the goods for each month or fraction of month of stock after the first 30 days, in addition to any charges levied by the carrier.

Any requests for returns of goods must be previously authorized in writing by SCIC subject to specific evaluation by its Technical Office. The goods to be returned, if so authorized, shall be made available for collection within a maximum period of 180 days from the date of authorization. In the event the Client fails to make the goods available for collection, after three consecutive attempts the Client will lose any right to return the goods as well as any related credit. Unless otherwise agreed in writing, the goods sent in replacement will be regularly invoiced and must be regularly paid by the Client, without possibility of offsetting mutual claims. SCIC, in turn, will issue a regular credit note for the amount corresponding to the returned goods that will be settled by bank transfer. Requests for return of elements or components produced on specific design by the Client cannot be accepted.

The technical data and information related to the products listed in SCIC’s price lists, catalogues and leaflets are merely indicative. X reserves the right to make, at any time, such changes as it deems appropriate, provided that they do not alter the essential characteristics of the goods.
This provision also applies to household appliances, which may differ in shape and appearance from the samples, while maintaining their functional and operational characteristics.
The correspondence to the sample, both for the initial delivery and for any subsequent deliveries, cannot be guaranteed. In fact, some variations may occur, even if within certain tolerances. Any differences in tone will tend to fade over time.

The production of so-called “out-of-size” components, manufactured on specific request of the Customer, might be accepted only after the assessment of feasibility by SCIC’s technical office provided that the Customer’s request is supported by an indicative design and a complete technical description.
In this case, the relevant price will be determined on a case-by-case basis.
“Out of size” goods cannot be returned.

Unless otherwise agreed, SCIC does not offer the installation service. Consequently, SCIC will not be held responsible for any errors or defects resulting from an incorrect/improperly performed installation.
Likewise, since SCIC is not the manufacturer, it assumes no responsibility for household appliances and other electrical equipment installed in the furniture. Therefore, in the case of malfunctions or anomalies related to such equipment, the Client shall contact directly the support services of the relevant manufacturers. However, each household appliance is accompanied by a warranty certificate, issued by the manufacturer who will be then solely responsible for any activation and management of the same warranty.

Any complaints about the quantity or integrity of the packaging of the goods must be indicated on delivery of delivery affixing, on the bill of lading or transport document, the following sentence: “accepted with reservation”. Any defects of the delivered goods must be formally reported, in writing (via pec) to SCIC, within eight days from the date of delivery as it appears on the relevant shipping document.

Any and all disputes arising or connected directly or indirectly with the interpretation, validity, effectiveness, execution or termination of this General Conditions of Sale shall be subject to a preliminary conciliation attempt on the basis of the Regulation of Mediation of the Chamber of Commerce of Parma. In this regard, the Parties shall activate the conciliation procedure as set out therein before starting any judicial or arbitration proceedings. The Rules of Procedure, the forms and the tables of mediation fees in force at the time of activation of the procedure is available on the website of the Chamber of Commerce of Parma.

SCIC, whose registered office is at Strada Cremonese, 135/A- 43126 – Parma, as the owner, will process the data relating to the Client in electronic and/ or manual form, according to the principles of lawfulness and correctness and in compliance with current legislation. The data may be used by SCIC, directly or through third party service providers of its trust (banks, credit institutions, insurance companies, administrative and/ or computer services management companies, debt collection companies etc.) as controllers of related processing or processors, exclusively to comply with legal obligations, including accounting and tax obligations, as well as contractual obligations.
The data may be transferred abroad. The Client has the right to request the integration, rectification or deletion of the data so processed, by contacting SCIC at the above address.